FAQ's – Minkys
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FAQ’S

Tell me about your Workshops.

All Minkys Hands-on Workshops are led by our certified Minkys Trainers. Minkys places an emphasis on maintaining the health, safety and satisfaction of your clients. Our products are of the highest quality and give lash artists the best eyelash options on the market.

Our goal is to prepare you to become a highly successful Eyelash Extension Professional. We will not send you out the door after the Hand-On Workshop and hope for the best. Our Minkys Trainers will assist you through the whole training process and guide you into the very profitable eyelash extension business.

If you have more questions on a specific class please reach out to us at 888-670-9083 or by emailing support@minkys.com

Does Minkys require me to have a license to take a Workshop?

Minkys requires that you meet your state's licensing requirements in order to register and take a Minkys workshop. So, if your state requires that you have a license to do lashes, you must meet that requirement before registering. If your state does NOT require a license, you can register for a workshop without one.

What is the average product cost per client?

$3.20-$5.14

What are the guidelines to lashing someone who is pregnant?

Typically you can lash them, if they have had extensions before they should be fine. Of course their hormones are sensitive so they could have a reaction, you could do a skin test prior to the application. But that isn't a guarantee, be sure they are signing the waiver. And also be sure that they are very comfortable on the bed and that they are able to move frequently. It is also highly recommended that they get permission from a physician prior to application.

Do I have to have a license to purchase your products?

Yes, when you create an account you are required to fill in your license number. If you live in a state where you do not have to be licensed to do lash extensions contact us and we can assist you in setting up your account.

How can I see my previous invoices?

Simply login with your username and password then click “My Account” in the upper right corner of the page, then click “orders”. From here you can view all your previous orders and invoices.

How do I update my account information?

You can access your account in the upper, right-hand side corner of the website. From there, you can edit your account information.

How Can I Track My Order?

Once your order has been shipped you will be emailed your tracking number. If you don’t see this email, check your spam. Once your package leaves our facility, it is in the hands of the carrier (USPS/FedEx) and they will have the most current information regarding your package. Minkys is not responsible for lost or stolen packages.

How Quickly Will My Order Ship?

Minkys processes and ships orders Monday - Friday, excluding major US holidays. Orders will be processed the same business day if order is placed before 1 pm MST. Orders placed after 1 pm MST will ship on the next business day. Orders placed on major US Holidays, Saturday or Sunday will begin processing the following Monday.

Are your adhesives latex free?

Yes! All of Minkys adhesives are free from latex and formaldehyde.

What is the difference between Lash Primer and Pre Extend?

Minkys Primer is formulated and manufactured in the USA. Used to prep the natural lashes to receive extensions, and removes oils, makeups, and debris. Minkys Primer is a universal primer for all clients and lash services. Pre Extend is an extremely concentrated version of Primer that should be used sparingly and only on clients with oily eyelids.

Is Minkys looking into selling flat lashes? It seems that most people prefer to work with them now.

The Flat Lash and the Groove lash are extremely similar however, our Groove lash just has one more step, being that it is "etched" out, allowing it "hug" the natural lash. Therefore, our Groove lash has a better retention than the traditional flat lash. The flat lash does great with fill in the blanks and creating a thick look along the lash line (our Groove lash does this too because they are made the same)...however, using the flat lash doesn't really work because adhering something flat to something round doesn't make for the best retention, it's like gluing a pen to a wall...not a lot of surface area to stick to...therefore, Minkys etched out the material and came up with the Groove.

Can you send me the MSDS of your products?

Yes, the MSDS for all our adhesives & liquid products are available after your purchase upon request. Please email to support@minkys.com to request this information.

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